15 Best Shopping Bots for eCommerce Stores

Like WeChat, the Canadian-based Kik Interactive company launched the Bot Shop platform for third-party developers to build bots on Kik. The Bot Shop’s USP is its reach of over 300 million registered users and 15 million active monthly users. Such bots can either work independently or as part of a self-service system. The bots ask users questions on choices to save time on hunting for the best bargains, offers, discounts, and deals.

By providing multiple communication channels and all types of customer service, businesses can improve customer satisfaction. Retailers understand that consumers have evolved throughout the years and the expectations for perfect and consistent customer services are outrageous. Realistically speaking, this standard is too high for humans to maintain.

Integrate with Your E-Commerce Platform

The client’s personalized profile allows the bot to suggest products and brands that fit the preference of each user’s shopping habits. Masha.ai is a free and easy to follow  eCommerce platform that customers can install directly on their own messenger app or the brands website. Customer frictions are horrific customer services that disrupts your shopping experience online or in physical stores. Basically any source of inconvenience that will make you feel stressed, frustrated, and irritated. The bot then searches local advertisements from big retailers and delivers the best deals for each item closest to the user.

With its advanced NLP capabilities, it’s not just about automating conversations; it’s about making them personal and context-aware. Think of purchasing movie tickets or recharging your mobile – Yellow.ai has got you covered. One more thing, you can integrate ShoppingBotAI with your website in minutes and improve customer experience using Automation. What’s more, its multilingual support ensures that language is never a barrier. In today’s fast-paced world, consumers value efficiency more than ever.

Ecommerce

It can remind customers of items they forgot in the shopping cart. The app also allows businesses to offer 24/7 automated customer support. The average online chatbot provides price comparisons, product listings, promotions, and store policies. Advanced chatbots, however, store and use data from repeat users and remember their names as they communicate online.

This will help the chatbot to handle a variety of queries more accurately and provide relevant responses. This involves designing a script that guides users through different scenarios. Create a persona for your chatbot that aligns with your brand identity.

At REVE Chat, we understand the huge value a shopping bot can add to your business. Maybe that’s why the company attracts millions of orders every day. To handle the quantum of orders, it has built a Facebook chatbot which makes the ordering process faster. So, you can order a Domino pizza through Facebook Messenger, and just by texting.

• Story Bikes is all about personalization and the chatbot makes the customer service processes faster and more efficient for its human representatives.
• H&M is a global fashion company that shows how to use a shopping bot and guide buyers through purchase decisions.
• As an online vendor, you want your customers to go through the checkout process as effortlessly and swiftly as possible.
• In this section, we have identified some of the best online shopping bots available.
• Here’s an overview of how to make a buying bot that buys products online automatically.

These bots are like your best customer service and sales employee all in one. Coupy is an online purchase bot available on Facebook Messenger that can help users save money on online shopping. It only asks online buying bot three questions before generating coupons (the store’s URL, name, and shopping category). Currently, the app is accessible to users in India and the US, but there are plans to extend its service coverage.